Privacy Information

Last modified: November 21, 2024

This Privacy Policy (“Policy”) describes how SDVerse LLC (“SDVerse,” “we,” “us,” “our”) collects, uses, and shares your personal information when you visit or contact us through our website https://www.sdverse.auto/  (the “Site”), or any services, functionality, or offerings made available through the Site (collectively with the Site, the “Services”).

Please read this Policy carefully to understand our practices regarding your information. By accessing or using the Services, you are indicating your consent to this Policy. If you do not agree to this Policy, you may not use or access our Services.

“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.  Personal Information does not include de-identified, aggregated, or anonymized information that is maintained in a form that is not capable of being associated with or linked to you or publicly available information from government records. We may use, share, or sell de-identified, aggregated, or anonymized information for any lawful purpose.

PERSONAL INFORMATION WE COLLECT

When you visit or use the Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Services. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous, unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you submit a form, make a request, or create an account on the Services, we collect certain information provided by you, including your name, email, phone number, company name, job title, as well as any additional information you supply.

We may also collect personal information you may submit when you interact with other users of the Services through our chat function. This information may include your name, email, phone number, company name, job title, and other information you submit via the chat function.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Personal Information to communicate with you, process requests you make through the Services, improve our Services, provide you the Services, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our Services.

We use the Device Information that we collect to help us to improve and optimize our Services (for example, by generating analytics about how our customers browse and interact with the Services, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We disclose your Personal Information to third parties to facilitate the use of your Personal Information, as outlined above. For instance, we utilize Google Analytics to gain insights into how our users interact with the Services—you can find more details regarding Google’s handling of your Personal Information here: Google Privacy Policy. Additionally, you may have the option to opt-out of Google Analytics through this link: Google Analytics Opt-out.

We may disclose Personal Information that we collect or you provide to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SDVerse ‘s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.

Furthermore, we share your Personal Information with employees, contractors, service providers, and other parties essential for supporting the Services and our business operations.

In addition, where consistent with applicable laws and regulations, we may disclose Personal Information in all categories above:

  • To prepare, negotiate, or perform a contract or transaction with you;
  • To respond to subpoenas, court orders, or other legal process or otherwise as
    required by law or the competent government or judicial authorities;
  • To establish or preserve a legal claim or defense;
  • As part of corporate restructuring, sale of assets, merger, or divestiture; or
  • To prevent fraud or other illegal activities, such as willful attacks on our information technology systems.

DATA SECURITY AND RETENTION

The security of your Personal Information is important to us. We employ a number of organizational, technical, and physical safeguards designed to protect the Personal Information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the absolute security of your Personal Information. Your submission of any Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

We will only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements. 

THIRD-PARTY LINKS & COOKIES

Our Services may contain links to other websites or may be linked from other websites or social media platforms. We do not have control over third party websites or social media platforms, and any third party website’s privacy practices are not governed by this Policy. Any time you leave our Services to a third party website or social media platform or interact with a third party link or other technology, you should exercise caution and review the privacy statement applicable to such websites to learn more

CHILDREN UNDER THE AGE OF 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Services. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Services or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

DO NOT TRACK

Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

DATA ACCESS RIGHTS

Residents of California, Connecticut, Colorado, Utah, or Virginia

If you are a California, Connecticut, Colorado, Utah, or Virginia resident, the following applies to you:

  • Access and Data Portability. You have the right to request that we disclose certain information to you about our collection, use, and disclosure of your Personal Information over the past 12 months. Once we receive your request and verify your identity, we will disclose to you: (1) the categories of Personal Information we collected about you; (2) the categories of sources for the Personal Information; (3) our business or commercial purpose for collecting or disclosing that Personal Information; (4) the categories of third parties with whom we shared that Personal Information; and (5) the specific pieces of Personal Information we collected about you in the preceding 12 months. You may also request to receive a copy of your Personal Information in a reasonably portable format.
  • Correction and Deletion. You have the right to request that we correct or delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request and verify your identity, we will correct or permanently delete your Personal Information from our records, unless a legal exception applies.
  • Non-Discrimination. We will not discriminate against you for exercising any of your rights by: (1) denying you goods or services; (2) charging you different prices or rates for goods or services; (3) providing you a different level or quality of goods or services; or (4) suggest that you may receive a different price, rate, or level of quality for goods or services.
  • Right to Limit the Use of Sensitive Personal Data. You have the right to request that we limit the use of your sensitive personal data (as defined under applicable law) to only the processing that is necessary to provide the Services to you. We currently do not collect or process sensitive personal data for any other purposes other than providing the Services.
  • Right to Opt-Out by Using Preference Signals. You have the right to request that your Personal Information not be sold or shared through the use of an opt-out preference signal. We do not sell Personal Information or make it available to third parties for their marketing purposes.
  • Authorizing an Agent. You may designate an authorized agent to submit your consumer request on your behalf, so long as the authorized agent has your written permission to do so and you have taken steps to verify your identity directly with us.

To exercise the rights outlined above, please submit a verifiable request to us by contacting us at [toll free number] or [email protected]. You may designate an authorized agent to submit the request on your behalf, so long as the authorized agent has your written permission and you have taken steps to verify your identity directly with us. If we cannot verify your identity or authority to make a request, then we will not be able to respond to your request. We may ask for additional information, including personal data, for purposes of verifying your identity or authority to make a request. You may only make two (2) verifiable requests with us within a twelve (12) month period.

California Shine The Light Law

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship certain information pertaining to third parties to which the business discloses personal information for marketing purposes. We do not sell Personal Information collected on our Services to third parties for their direct marketing purposes. We do not disclose Personal Information to third parties for their direct marketing purposes. To learn more, please contact us using the information below.

Residents of the EEA and United Kingdom are entitled to the following rights:

  • Access. You have the right to request us for copies of your Personal Information. We may charge you a small fee for this service.
  • Rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • Erasure. You have the right to request that we erase your Personal Information, under certain conditions.
  • Restrict Processing. You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
  • Object to Processing. You have the right to object to our processing of your Personal Information, under certain conditions.
  • Data Portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent. You have the right to withdraw your consent to our processing of your Personal Information at any time.

If you would like to exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable law.

Residents of Other Jurisdictions:

To the extent applicable law provides you with the right to review, correct, update, or delete Personal Information that you previously have provided to us, please contact us using our contact information below should you wish to do so. SDVerse will respond to your request consistent with applicable law.

CHANGES

We reserve the right to make any changes, modifications, additions, or deletions to this Policy at any time. If we make material changes to privacy practices, we will notify you by email or through a notice on this page. We encourage you to check this page regularly for updates.

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email to [email protected], or in writing at SDVerse LLC., 750 Tower Drive, Troy, MI 48098, USA.